Delivery & Returns

Order before 4.00pm for next working day delivery*

*Some UK locations (Isle of Man, Northern Ireland, Scottish Highlands and the Channel Islands) may be 2-3 day delivery.

For palletised orders please order before 1pm for next working day delivery*

*Some UK locations (Isle of Man, Northern Ireland, Scottish Highlands and the Channel Islands) may be 2-3 day delivery.

Orders over £100.00 will be delivered free of charge*

*Some larger/heavier and palletised items may be subject to carriage charge, please speak to our sales office for further info.

Orders under £100.00 will subject to a £5.00 delivery charge.

Timed deliveries are available upon request but will be subject to carriage charge. Please contact our sales office for further info.

Returns

All returns must be authorised and processed by the North West Tools sales office team within 14 days of purchase.

All returned items must be in a fully working and saleable condition or a credit may not be issued.

If a product becomes faulty within the manufacturers warranty period, please contact our repairs department on the following email address repairs@northwesttools.co.uk and our staff will be happy to talk you through the warranty process and how to get the product repaired.

North West Tools
62 Darlington Street East
Wigan
Lancashire
WN1 3AT